2025-09-24 · Topic: Governance

Customer Advisory Board insights — Q4 notes

Themes from our latest CAB: operational ownership, reducing integration toil, and making audits less painful.

CustomersGovernance

Elena Marquez · Head of Customer Success

What we heard

Customers consistently asked for clearer operational ownership models and better ways to demonstrate control effectiveness.

We’re prioritizing product investments that reduce manual evidence collection and improve cross-team visibility.

Thank you to every participant—your specifics help us build responsibly.

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