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Unifi

Take the risk out of eBonding with Unifi

Unifi delivers the control, visibility, and stability needed for robust enterprise integrations in ServiceNow.

Trusted by over 70 companies

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Manage all your integrations in a single place.

Unifi makes it easy to handle your most difficult, business-critical integrations with confidence and control.

Unifi message fields configuration

Connect ServiceNow to Anything

Mission-Critical Operations

Agents and operations staff can see integration activity, replay messages, and resolve issues without needing specialist help.

Empowering the whole team, not just developers.

Reliable Messaging

Robust asynchronous integration with real-time monitoring and delivery assurance, so your most important messages always arrive.

Guaranteed delivery for business-critical flows.

Automated Testing

Quickly create and run automated regression tests to ensure your integrations remain reliable after every update.

Never fear an upgrade again.

Delightful Development

Build integrations faster with Unifi Integration Designer. Even complex requirements like asynchronous messaging become simple.

Low-code to pro-code flexibility.

It used to take us three to four months to deliver integrations with our customers' ticketing systems. With Unifi, we can complete them in days or even hours...

Gary

British Telecommunications PLC

Designed for eBonding

Unifi makes it easy to handle your most difficult, business-critical integrations

While Unifi can handle many integration types, eBonding is where it truly excels.

eBonding is one of the toughest integration challenges. It requires bi-directional sync, complex state management, strict SLA alignment, and long-term reliability.

Most platforms struggle here. This is what Unifi was designed for.

eBonding architecture diagram
Unifi Integration Designer

Delightful Development

Build better integrations with Integration Designer

  • Integrations
  • Messages and Fields
  • Pollers
  • Datasets
  • Multi-system integration
  • Pro-code Power at Enterprise Scale

Mission-critical Operations

Guaranteed delivery for business critical flows.

  • Real-time monitoring
  • Operational visibility
  • Disaster recovery
  • Governance embedded by design
  • Native ServiceNow Security
  • Long-Term Stability
Unifi dashboard templates
Unifi automated testing

Automated Testing

Never fear an upgrade again.

  • Upgrade & Change Confidence
  • Create tests from real data with one click
  • Dedicated Test Assistant portal
  • Full internal end-to-end testing

Where Unifi is the right choice

Unifi is designed for organisations that treat integrations as truly business-critical and long-lived.

Unifi shines in environments with customer-facing or revenue-impacting workflows, multiple external systems and vendors, strict governance and audit requirements, and growing integration portfolios where upgrades and changes carry real operational risk.

Unifi is built for teams that need structure and control as complexity increases.

For over a decade, Unifi has powered large, complex integration estates for enterprises and MSPs. Mature, stable, and continuously refined in real-world conditions, it has become a trusted integration backbone inside the ServiceNow ecosystem globally.

Unifi integration designer interface example

Still have questions?

What is Unifi?
What is eBonding and why does Unifi excel at it?
Does Unifi require external infrastructure?
How does Unifi handle upgrades and changes?
Who can use Unifi — do you need developer skills?
How do I get started with Unifi?

Let's Talk About Your Integrations

If integration stability, governance and long-term scalability matter in your environment, Unifi is designed for that reality.